Some Basic Facts About Charge Back That You Need To Know

-A wide array of factors can lead to a scenario of chargeback and some of these possible scenarios that may lead to a situation as such are simple mistakes and some overlooked aspects.

Some of the common scenarios are as follows:

-a chargeback may happen when a particular account is charged twice

-it can occur in case when the charge for a respective transaction was for a different account

-it can happen when customers do not accept an ordered product

-it can happen when a product that has been ordered for, is never delivered

-even unauthorized can lead to a chargeback.

Basically a wide array of scenarios can contribute to cause a charge back

A customer can possibly request for a charge back in any of the above mentioned scenarios. Some of them are as follows.

-When a customer observes some fraudulent and questionable activity on the credit card, the most probable step is that the transaction is scrutinized and investigated by the issuing bank and also by the merchant’s processing bank.

-A return (for the fund) is initiated by the issuing bank for the card holder, only when the bank determines that the fund has to be returned bank to the customer.

-An important aspect of it for the people to understand is ‘friendly fraud’. What exactly is a friendly fraud? It is one of those situations when a consumer disputes a charge even after the consumer has made a legitimate transaction.
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